Social media can be your best friend if you know how to use it, but it can also be overwhelming if you don’t. I have to admit that I’m not a digital native, and having so many channels to choose from scares me a bit. However, I think the best way to learn which channels… Continue reading Why You Need a Social Media Strategy — and 6 Steps to Get Started
Tag: strategy
How to Create Great Content for Your Website
Content may be king, but provocative content is the ace. Your website has only seconds to capture interest. Think about articles you’ve read, speeches you’ve heard, books you’ve begun. The initial exposure helps people determine whether they want to spend more time reading, listening or viewing. There is simply too much competition for time to expect that… Continue reading How to Create Great Content for Your Website
3 Customer Service Strategies You Should Steal From, Would You Believe, Lyft Drivers
United Airlines’ recent press shows the looming shadow one negative customer service can cast over your brand. These customer service concepts can help. If your growing business has not made customer service a top priority, it’s time to reevaluate your to-do list. After all, in this digital era, great customer service can be be your best… Continue reading 3 Customer Service Strategies You Should Steal From, Would You Believe, Lyft Drivers
Outsourcing: Getting The Needed Help
Despite the success of outsourcing; grounded on good principles and ethics, many organizations haven’t seen the rosy picture yet. Some companies decided to outsource because of fear of being left out but the happier ones are those who properly conceived and followed the right principles and are making big gains. Today, business success and outsourcing… Continue reading Outsourcing: Getting The Needed Help