Archive for October, 2017

  • Oct312017

    Trigger Your Enthusiasm: What the HBO Hack Says About Customer Delight

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    HBO is in a league of its own. Amazon and Netflix offer high-quality content, but neither platform could garner the…

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  • Oct312017

    Your Customer Service Team Should Be in Every Strategy Meeting

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    It used to be that mistreated customers were often powerless to stand up to a large company or organization, but…

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  • Oct312017

    Here’s How to Build Your Own DIY MBA in Digital Marketing

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    Life moves fast in the world of digital marketing. In fact, since 2013, digital media consumption in the United States…

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  • Oct312017

    How to Increase Customer Lifetime Value And Boost Profits

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    It’s far less expensive for a business to retain customers than it is to acquire new ones, yet most companies…

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  • Oct302017

    The Hidden Costs of Undervaluing Human Resources

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    Effective talent-management systems combine traditional HR functions with newer elements like talent development and retention. The addition of millennials into the…

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  • Oct272017

    8 Entrepreneurs Share Their Best Advice for When the Going Gets Tough

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    Despite the “overnight” success stories you read about in glossy business magazines, the overwhelming majority of successful businesses take years,…

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  • Oct272017

    10 Templates to Help You Create Beautiful Instagram Stories

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    More than 15 million businesses now use Instagram worldwide and over half of those businesses are creating Stories every month. Stories are an incredible…

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  • Oct262017

    Conducting an Exit Interview

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    Just why would you want to interview an employee who’s decided to quit? We’ll give you a few good reasons.…

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  • Oct262017

    When Less Is More: How the Decision to Kill a Spinoff Brand to Focus on Our Core Offerings Led Us to Profitability

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    Any entrepreneur lucky enough to get out of the gate with a pioneering concept that quickly gains popularity understands the…

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  • Oct262017

    Coaching: The Best-Kept Secret to Growing as an Entrepreneur

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    Sometimes, a change at the top can be the difference between a perennial loser and a surprise contender. For proof,…

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