Archive for April, 2017

  • Apr282017

    3 Customer Service Strategies You Should Steal From, Would You Believe, Lyft Drivers

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    United Airlines’ recent press shows the looming shadow one negative customer service can cast over your brand. These customer service…

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  • Apr282017

    4 Simple Tips for Finding Your Brand’s Voice

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    Every company must determine the right tone to set for themselves. Having a unique company voice has become more important…

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  • Apr272017

    10 Habits of Unlikeable People

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    Too many people succumb to the mistaken belief that being likeable comes from natural traits that belong only to a…

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  • Apr272017

    5 Steps for Acing Your Media Outreach

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    Approaching the media the right way is only one part of the big picture. I often coach small business owners…

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  • Apr262017

    The Key Management Skill for the 21st Century: Leading Remote Teams

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    As a manager, understanding how to lead a remote team and doing so effectively will likely be critical to your…

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  • Apr262017

    10 Ways for Entrepreneurs to Excel With Live Video

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    As video marketing becomes common, consumer look for better technical quality and lose interest when they don’t find it. Live…

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  • Apr252017

    How Smart People Handle Difficult People

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    Toxic people defy logic. Some are blissfully unaware of the negativity they spread, while others seem to derive satisfaction from…

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  • Apr252017

    Twitter Is Thinking About Paid Subscriptions

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    The focus would be on providing a premium version of Tweetdeck aimed at professionals and offering extra insight without any…

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  • Apr242017

    Here’s How You Can Actually Make Money With YouTube

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      The convenience and far reach of the internet has given millions of people the ability to make a living…

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  • Apr242017

    8 Ways Self-Serving Leaders Fuel Employee Cynicism

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    Corporate leaders bewildered by employee disengagement should try seeing workplace politics through their team’s eyes Cynicism in this country is…

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